AI Office improves internal communications among home inspector cooperatives and eliminates everyday problems such as double bookings.
It provides a level of info gathering and data management that will revolutionize a home inspection business’ marketing and growth strategies.
The main module will control scheduling for all inspections and inspectors concerned, collect data for the management and tracking of realtors, track payments and other important marketing functions like feedback reports on conversion rates.
Save time by automating repetitive tasks:
- Reduce frustration by using our software which has automated every function of a home inspection business
- Save time by only having to type the information once into your system.
- Increase sales by using the software as real-time training for every staff member.
- Increase your revenue by using our Brinks automation module.
- Never double-book an inspection w/ the same inspector again.
- Know the value of every referral source so you can make effective business decisions immediately.
- Increase sales by suing automated sales scripts every time your sales staff book an inspection.
- Categorize Realtors with graphical images for each agent representing the amount of business brought to you.
- Track abandonment rates to show you where you can improve or maintain relationships.
- Separate certain data ensuring that each employee is allowed to view only what you want them to.
- Develop marketing and management reports on any data in the system.
- Price inspections by type of inspection.
- Immediately show which inspectors are qualified to do the inspection, once inspection type is chosen.
- Provide sales scripts tied into the inspection type so your staff doesn’t fumble through page to find the right words.
- Schedule tentatively when the power or water may not be on.
- Track whether or not the report has been received by the office, limiting your liability.
Includes other great features such as:
Payroll Module: Has an automatic time clock which will calculate payroll
Human Resources: tracks all info relating to your field and office staff
Tracking Agents: Analyzes your market and target realtors w/ both email campaigns and printed media. Tracking compliments and complaints is critical in today’s markets. This is what will separate the good service from the best service allowing you to stay on top of any issues that arise on a daily basis that you may otherwise be unaware of.
Communication Systems: allow your staff to quickly and efficiently compile letters to individuals or to multiple persons. Also makes complaint resolutions a breeze.
Quote Only Reports: W/in a selected date range reports can be generated for inspections that were not booked but quoted. Here, inspection companies now have the opportunity to thank their referral source
Inspection Type Report: An analysis can be conducted on the various inspection types for tracking purposes so that future possible inspections for some inspection types can be marketed.
Lead Source Report: Serves as a ‘thank you’ to the sources that have brought clients to your business.
Customer Report: Repeat business is less costly then attracting new customers which is why it is extremely important to maintain regular contact.
Inspector Report: Another way to create loyal customers in a multi-inspector business is to have the individual inspectors send/email a personalized letter to their customers after the inspection has been completed.
Category Reports: Categories will change depending on the highest ranking referral sources to the lowest so you have a better idea of where the majority of your business is coming from.
Sales and Transaction Volume Reports: Allows companies to record the sales volume and transaction volume based on the advertised numbers by the real estate agents.
Real Estate Agent Awards Reporting: Everyone likes recognition and this communication will go a long way with building relationships and business within your community if you identify the individuals concerned and communicate effectively to these people.
Scheduling: Five different time periods w/ which an inspections can be scheduled. Also, the preference and area code set-up if done effectively can increase production based on less travel time. The software requires all companies to set up all inspection types as associated w/ each co. Once it is set up all fees and inspector schedules will be automated. Fees are based on sq. footage or market value of a home. The most common type of inspection will appear at the top of the drop down on the scheduling screen. By connecting the inspector to the inspection type, only the schedules for the inspectors that are approved for the inspection type will come up on the scheduling screen when scheduling. Real estate agents/companies are tracked and credited which is critical for future marketing reports.
Scripts: Decrease training expenses and time spent training new staff. Under scheduling you can add your sales script for this particular inspection type. Then the sales staff in the front office will have immediate access to it when selling this inspection type. Knowing exactly what to say is crucial to convert more calls into sales.
Requests: Requested inspectors who are unavailable for an inspection are also tracked. Requests can be used for motivational purposes whereby financial remuneration in the form of bonuses can be paid for requested inspectors. This will have the effect of increasing the customer service provided in the field and reducing the liability overall as a result of improved customer service. Payroll automatically calculates any kind of bonus. |
Key Features | 
User Manual 
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